Overview
The Assistant Manager will be responsible for ORM – RCSA, KRI and Incidents Management and for reviewing Operations Policies, Procedure Manuals, new products, projects and outsourcing proposals
This role serves as a reference point for business units, sharing knowledge and skills while providing necessary training as required
Responsibilities:
Risk Perspective Reviews:
– Project Reviews: Conduct reviews for Central Bank and other Bank Projects as advised by the Manager.
– New Product Releases: Assess new products released by Retail/Wholesale from a risk perspective.
– Outsourcing Vendor proposals: Review outsourcing vendor proposals and provide feedback from OR perspective
– UAT/Implementation Review: Review User Acceptance Testing (UAT) for new systems/processes to ensure smooth transitions.
– Training Needs Assessment: Identify ORM training requirements and conduct training programs for operational staff regarding system behavior and operational procedures.
– Data Management: Recommend corrective measures for data cleansing where necessary to prevent recurrence of issues.
– Technical Design Transformation: Translate new business requirements from Operational Units into technical designs for the IT team.
Operational Risk Activities:
– RCSA: Perform Risk Control Self-Assessment (RCSA) for identified Business units.
– Qualitative Risk Assessment: Conduct qualitative risk assessments to understand potential expected losses.
– Key Risk Indicators (KRIs): Establish KRIs to monitor risk exposure over time.
– Control Assurance Program: Conduct control assurance programs to assess the efficiency of controls in maintaining acceptable risk levels.
Manual Review:
– Review Operational Policies: Evaluate Operational Policy, Procedure Manuals, process flows, and Desk Manuals submitted by Business units from a Process Refinement and Risk perspective.
– Coordination: Collaborate with the Internal Audit department and Compliance/Internal Control departments to ensure alignment with standards.
– Review Documentation: Assess forms, application forms, and Terms and Conditions related requirements.
Process Improvement and Re-engineering:
– Review Procedures: Analyze the Bank’s operational procedures and standards for potential re-engineering using best practices.
– New Products Assessment: Evaluate new products and processes from a Process Refinement and Risk perspective.
Skillset:
– Understanding of Operational Risk Management and governance frameworks, strong knowledge of business continuity best practices and protocols, operational risk management, and in-depth knowledge and expertise of the Bank’s operations, including IT practices
– Experience in using and managing GRC tools
– Experience of developing evidence related to accounting transactions.
– Attention to detail and ability to analyze large amounts of information.
– Strong problem solving and analytical skills.
– Excellent communications (oral and written), interpersonal / business partnering, and organizational skills.
– Proficient with MS applications
– Familiarity to UAE CB regulations
– Knowledge of reviewing projects and outsourcing arrangements
Requirements:
Education/Certification:
– Bachelor’s/Master’s degree in finance, Business Administration, or a related field.
– Certification in Operational Risk
– Minimum of 8 years of experience in operational risk management or process improvement roles.
– Strong analytical skills with a focus on risk assessment methodologies.
– Excellent communication and interpersonal skills.
– Proficiency in risk management tools and systems.
Skills:
– Ability to work independently as well as collaboratively within teams.
– Strong project management skills with attention to detail.
– Proactive approach to identifying risks and implementing solutions.