Overview

Location: Delhi (Mohan Estate)

Age: 60+ years

Key Responsibility:

– The Internal Ombudsman shall either be a retired or serving officer, in the rank equivalent to a General Manager of another bank / Financial Sector Regulatory Body / NBSP / NBFC / CIC, having necessary skills and experience of minimum seven years of working in areas such as banking, non-banking finance, regulation, supervision, payment and settlement systems, credit information or consumer protection

– The Internal Ombudsman shall previously not have been employed, nor presently be employed, by the regulated entity or the regulated entity’s related parties

– The Internal Ombudsman shall not be over 70 years of age before the completion of the tenure

– The tenure of the Internal Ombudsman shall be a fixed term of not less than three years, but not exceeding five years

– There should be a minimum overlap of at least one month between the time of demitting of office of the outgoing Internal Ombudsman and the incoming Internal Ombudsman