Overview
Job Overview:
As a Senior Analyst in the Supplier Experience T&E team within DBSI (Client Business Services India), you will be a key contributor to ensuring a seamless employee experience for Travel and Expense processing.
You’ll collaborate across functions and geographies, support key reporting functions, and resolve escalations while maintaining compliance and delivering performance excellence.
Key Responsibilities:
– Perform day-to-day Travel & Expense (T&E) processing, including verification, compliance checks, and query resolution.
– Serve as a subject matter expert on Concur T&E system ensuring timely and accurate expense reimbursements.
– Manage and resolve employee escalations related to T&E, offering support and ensuring satisfaction.
– Lead and support monthly General Ledger reconciliations in line with global deadlines.
– Prepare and deliver reporting and analytics related to T&E KPIs, compliance, and trends.
– Support period, quarter, and annual close processes with high accuracy and timeliness.
– Collaborate with cross-functional teams and internal stakeholders to enhance T&E processes.
– Drive continuous improvement by identifying areas of inefficiency and implementing standardization or automation where possible.
– Ensure strict adherence to internal controls and audit requirements.
– Train and mentor junior team members when required.
Qualifications & Skills:
– Bachelor’s / Master’s in Commerce, Business Administration, or related fields.
– 3+ years of experience in T&E processes, preferably within a shared services or multinational environment.
– Hands-on experience with the Concur Expense System is mandatory.
– Strong understanding of T&E policies, accounting principles, and reconciliation processes.
– Experience in reporting and analyzing T&E data to derive insights.
– Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
– ERP experience (SAP or similar) is a plus.
– Concur Reporting and Analytics