Overview
Job Summary:
We are seeking a highly skilled Deputy General Manager with 13+ years of experience to join our team. The ideal candidate should have strong technical expertise in MS Excel and a background in Retail banking & payments domain. This role is 100% work from office from Pune. The candidate will play a crucial role in optimizing our operations and contributing to the company’s growth.
Responsibilities:
– Oversee daily operations within the Banking operation department to ensure efficiency and accuracy.
– Utilize advanced MS Excel skills to analyse data and generate insightful reports.
– Collaborate with cross-functional teams to streamline processes and improve workflow.
– Work directly with clients, COO teams, product specialist, distribution teams and gain traction for new business, grow existing business
– Deliver projects on time, on budget, with exceptional quality under tight deadlines
– Help to gather metrics from various stake holders and share regular transparent MI Reporting to senior Management
– Manage projects by assessing need of the business, identifying key stake holders and sponsors, Analyzing key risks , assisting with production of business requirements, documents and project plan
– Support consistent hiring and performance management practices for a team
– Participate in design and testing of enhancement to client tools, Reports and systems.
– Interacting with Onsite controllers on various operational issues.
– Actively engage in the identification of potential process shortcomings or required enhancements
– Ensure compliance with industry regulations and company policies.
– Identify areas for improvement and implement solutions to enhance operational efficiency.
– Lead initiatives to optimize retail banking process and reduce costs.
– Foster a positive and collaborative work environment to drive team success.
Qualifications:
– University graduate / postgraduate
– Certifications – Any Industry level Preferable
– Possess a strong technical background with advanced proficiency in MS Excel.
– Have a minimum of 8 years of experience in Retail Banking domain.
– Demonstrate excellent analytical and problem-solving skills.
– Exhibit strong leadership and team management abilities.
– Show proficiency in developing and implementing operational strategies.
– Have a solid understanding of industry regulations and compliance requirements.
– Display excellent communication and interpersonal skills.
– Be adept at managing resources and meeting project deadlines.
– Show a commitment to continuous improvement and operational excellence.
– Be able to work effectively in a hybrid work model.
– Have experience in training and mentoring team members.
– Demonstrate the ability to collaborate with cross-functional teams.
– Exhibit a proactive approach to identifying and solving problems.