Overview
Reporting to: Associate Director
Role:
– Manage large teams (approximately 5-20 people across offices) supporting international clients with a strong focus on driving results, talent management and stakeholder engagement.
– The manager will play an important role in fostering a talented and motivated team, understanding client needs and enhancing processes.
Functional Responsibility / Domain Related:
– Responsibilities include analytical guidance to team members, talent management and recruitment, overseeing team workflow and process adherence, quality assurance, client management, governance reporting.
– Provide analytical guidance to the team members- to
– Assist global Credit Analyst(s) in adhering to regulatory timelines and credit events-
– Assist global Credit Analyst(s) in preparing segments of publishable credit reports and thematic publications
– Assist global Credit Analyst(s) in managing various process improvement projects
Talent Management:
– Manage the performance of team members and conduct regular reviews.
– Mentor and manage the aspirations of the team
– Workflow Management and Process Adherence:
– Oversee the workflow including planning and prioritization
– Assist teams in executing tasks and monitor timeliness
– Maintain the integrity of internal systems and champion continuous improvement efforts
Strictly practice and enforce all Information Security policies, procedures and guidelines of the organization
– Ensure smooth running of operations
Quality Assurance:
– Establish governance with full accountability by emphasizing a service culture
– Set quality benchmarks to guide performance. Ensure that quality is maintained through robust quality assurance practices
– Foster open communication and feedback mechanism within the team
Client Management:
– Maintain relationship with international clients and fully own the service delivery of client processes
Conduct regular touchpoints with the client to address feedback and provide appropriate guidance to team members
– Governance reporting
– Oversee the preparation and analysis of governance dashboards for the teams to ensure compliance with organizational requirements for both internal and external stakeholders
Recruitment efforts:
– Manage the recruitment process, including shortlisting the candidates, interviewing, and selecting candidates that meet organizational needs
– Support in determining and executing department strategy and priorities-
Candidate Profile:
Total experience of 5+ years.
– Interpersonal & Relationship Building skills
– Execution skills
– Analytical skills
– Delegation skills
– Result orientation
– Ability to manage performance under stringent timelines-
Essential Qualifications:
– Two years full-time MBA (Finance) or equivalent OR CA –
Experience:
– 5 – 12 years of relevant experience in credit analysis or credit research in global markets