Overview

Responsibilities:

Monitor the work activities to ensure timeliness/accuracy of the funds activities in a department, including calculation of NAV and distribution factors
Assist in reviewing stock and cash reconciliations as a Checker to ensure the exceptions noted have no NAV impact and items cleared are treated correctly
Ensure corporate actions are correctly reflected on the NAV
Assist in handling complex issues
Facilitate prompt investigation and resolution of any client queries in a timely and professional manner
Ensure client Service Level Agreement (SLA) and deadlines are met
Assist in the collection and analysis of relevant management information from an operational and client perspective
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.