Overview
Key Responsibilities:
– Lead and manage the in-house collections team to achieve recovery targets for credit products.
– Develop and execute state-level collections strategies to minimize delinquencies and write-offs.
– Oversee end-to-end management of overdue accounts, including X (high-risk) to write-off cases.
– Ensure compliance with regulatory guidelines and internal policies.
– Monitor team performance, provide coaching, and drive operational efficiency.
– Collaborate with cross-functional teams to optimize credit risk management.
– Analyze portfolio data to identify trends and implement corrective actions.
Requirements:
– Proven expertise in collections for credit products with strong leadership skills.
– Ability to handle high-pressure situations and manage write-off cases effectively.
– Excellent communication, analytical, and decision-making skills.
– Knowledge of local regulations and compliance standards.