Overview
VP – Insurance Operations Lead – Band 2 – BPO
Role Details:
Looking for an Insurance Operating Leader
Will be managing multiple accounts; it’s not going to be a single account.
Candidates with strong exec presence, people management, client facing and delivery experience
Span: Should have managed 1000 plus FTEs.
Responsibilities:
– Strategic Leadership: Develop and implement strategic plans to drive growth and profitability in the P&C insurance division.
– Operational Management: Oversee daily operations, ensuring efficiency, compliance, and high-quality service delivery.
– Business Development: Identify and pursue new business opportunities, partnerships, and markets to expand the division’s footprint.
– Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are met and exceeded.
– Team Leadership: Lead, mentor, and develop a high-performing team, fostering a culture of innovation and continuous improvement.
– Financial Oversight: Manage budgets, financial performance, and reporting to ensure the division meets its financial goals.
– Regulatory Compliance: Ensure all activities comply with industry regulations and company policies.
Qualities of Candidate:
– Person needs to have insurance/ FS background.
– North America/ US/ Global market experience
– P&C Insurance Experience/ Banking Ops
– Needs to have handled large portfolios & operations.
– Should have led some level of tech transformation
– Should have handled P&L
– Should understand people practices and all of those
– Strong experience in stakeholder management
Other Details:
Shifts: US Shifts (Rotational)
Clients: US Market
Location: Noida